Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We currently offer free shipping for all US based customers!

Which payment methods are accepted in the Online Shop?

We currently accept major credit cards and PayPal.

How long will delivery take?

Products are shipped either directly from our U.S.A. suppliers or from our overseas suppliers. Most products should arrive within one to two weeks, but to be safe, use the following guidelines for all shipping:

U.S.A. Shipping — Estimated Delivery time 3 to 13 days.

Overseas Shipping — Estimated Delivery Time is 2 to 5 Weeks

How secure is shopping in the Online Shop? Is my data protected?

Your payment details are handled directly by Stripe Merchant Processing. This way you can make your purchase with confidence as your details are kept secure.

What exactly happens after ordering?

You will receive an email from us to confirm your order. After that we process your order with our suppliers. If there are any delays, for example if items are out of stock, we will contact you and let you know.

Do I receive an invoice for my order?

Yes, you’ll receive an invoice soon after ordering.

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